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From artificial intelligence to advanced driver assistance systems, technology is transforming the Property & Casualty insurance and collision repair industries. Stay updated on the latest Mitchell and Enlyte news and business trends.
Progressive Insurance® Extends Relationship with Mitchell Through Long-Term Contract Renewal
Mitchell today announced that Progressive Insurance, the nation’s largest commercial vehicle insurer and second largest personal auto insurer, has signed a long-term contract renewal. The renewal provides Progressive with continued access to Mitchell’s comprehensive software solutions used to support collision claims, damage appraisals, total loss valuations, and interactions with repair facility partners.
Electric Vehicle Collision Claims Rise 14% in the U.S. and 24% in Canada Even as Sales of New Models Slow
Mitchell published its latest Plugged-In: EV Collision Insights report today. This issue provides an overview of the most notable 2025 trends in collision claims and repair for battery electric vehicles (BEVs), plug-in hybrid electric vehicles (PHEVs) and mild hybrid electric vehicles (MHEVs). While sales of new BEVs decreased approximately 2% in the U.S., claims for repairable vehicles kept climbing.
Electric Vehicle Collision Claims Rebound as Expiring U.S. Government Tax Incentives Drive Record Sales
Mitchell today announced the availability of its latest Plugged-In: EV Collision Insights report. The Q3 2025 edition highlights a dramatic reversal in U.S. collision claims frequency for repairable battery electric vehicles (BEVs), which dropped for the first time in Q2 before rebounding last quarter to an all-time high of 3.21% just as expiring government tax incentives prompted record-breaking sales. BEV claims also jumped to 4.91% in Canada, a year-over-year increase of 24%.
Mitchell Expands Canadian Alternate Parts Network with the Addition of New Suppliers
Mitchell today announced the expansion of its Canadian parts network. Through the company’s Integrated Parts platform, automotive insurers and collision repairers using Mitchell Cloud Estimating in Canada can instantly access up-to-date information on vehicle parts availability, pricing and delivery from top suppliers Carcone’s Auto Recycling, JS Truckmart, Keystone Automotive Industries, Inc., Millers Auto Recycling, Pièces d’autos Fernand Bégin, Pro Auto Recyclers and Standard Auto Wreckers.
Crash Champions and Mitchell Expand Collaboration to Transform Collision Repair Through Advanced Technology
Mitchell and Crash Champions, one of the nation’s fastest-growing, founder-led collision repair providers, today announced a collaboration to reimagine the vehicle claims process using the latest in AI and cloud estimating technology. Crash Champions is the first MSO to fully deploy Mitchell’s breakthrough end-to-end workflow optimization software for multi-site repair centers, deploying the technology across its nationwide network of more than 650 locations.